Author Learning Center Reviews

Refunded my money a year ago then kept taking out small amounts monthly to go unnoticed until the day it got noticed and now I want my money back.

No complaint. I have a sick husband who takes up much of my time and am unable to use your services.

i have signed up with ms. rica caro.

but as soon as i subscribed i have been locked up.

i need a full refund. not happy with services

iUniverse, my publisher until I cancel, gave my cc # to this place and I got billed monthly 9.99 for whatever this is! They have helpful things on their website but nothing that should be charged for and certainly NOT WITHOUT PROPER AUTHORIZATION.

I think they are connected to this publishing scam net, which includes about a dozen BAD publishers.

80% of the staff at iUniverse is in the Philippines, they are not trained for their supposed specialties and communication there is so frustratingly impossible. BUYER beware for sure!!!

*** Taking Money From My Account You Yankee *** I've Not Even Committed Yo You Robbing Bastards Cancel This Subscription

I have cancelled my subscription, but still getting charged for what I am not using. Quit the charging and get refund payment back to my credit card institution. From Pissedcustomer.com

I only received notification for one webinar. I did request a follow up hand out .To date this has not been received ,however, I continue to be charged $9.99/month.

Credit card notified not to continue payment.

Ella. Curry Ph.D..

The answer service took the call and I have to wait until the staff get there to process my request. William D Holmes Author

I had joined ALC for about 1 year and used one of their webinars plus some other articles over that year. Then in June 2019 I called them and asked them to cancel my subscription.

Here is where my story and their story differ. My story is that I am sure I heard the agent with whom I was speaking tell me that since I had just paid the $9.99 for that month, that I should keep my subscription through that month, but if I wanted to remain a member of ALC I needed to contact them in some manner, order something, otherwise my subscription would end at the end of that period.

Their story is just the opposite. They claim they told me that if I wanted to end the subscription, I needed to email them later or call again later in the month. (My question to them was why should I have to call 2x to cancel my subscription?

I wanted it to end!)

I happened to be looking at my credit card statement after a couple of months of no known activity that I knew of in the past 3 months on my card. There I see a charge of $9.99 still going out to ALC. They claim they have a recording of my conversation with them 3 months ago, and can justify their continued charges.

I WOULD WARN FUTURE SUBSCRIBERS TO ALC TO BE WATCHFUL AND CAREFUL WHEN TRYING TO END YOUR SUBSCRIPTION. DEMAND IT BE ENDED AT THAT FIRST PHONE CALL!!

I canceled over a year ago and I am still be charged. They will not return your money.

Customer Service is a joke. Please be aware.

Have not used program in months. Please cancel! Thank you, Yvonne Messick

2952

I RECEIVED MY CREIT CARD BILL TODAY AND NOTICED A CHARGE OF $9.99 TO YOU. I MMEDIATELY CASLLED MY BANK TO REPORT A CHARGE I DID NOT MAKE TO A COMPANY I KNEW NOTHING ABOUT.

THEY IMMEDIATELY CANCELLED MY CREDIT CARDE ACCOUNT. THEY SATED THAT THEY WOULD INVESTIGATE AND FILE A CLAIM ON MY BEHALF AS THEIR RECORDS SHOW YOU HVE BEEN BILLING ME SINCE NOVEMBER. i APPARENTLY OVERLOOKED THOSE CHARGES. I DID NOT ORDER ANYTHING FROM YOU.

I DON'T EVEN KNOW WHATYOU DO. i CALLED YOUR CUSTOMER SERVICE AND WAS TOLD I WAS A REFEREAL FROM ANOTHER COMPANY THAT i ALSO HAVE NOTHING TO DOI WITH OR KNOW ANYTHING ABOUT.

DON'T YOU FIND IT STRANGE THAT IF YOU DO PROVIDE A SERVICE OF SOMEKIND THAT i HAVE RECEIVED NOTHING FROM YOU FOR THE PAST THREE MONTHS. iT SOUNDS LIKE AS VERY CLEAVER SCAM TO ME AND IT WORKED FOR A WHILE.

They auto renew subscriptions (in my case one that I never used) without warning. They claim they can't reach you via phone except -- Author House was quick to reach me and take my money for their inadequate publishing service and then sell me Author Learning Center subscription.

Too much of the self-publishing industry is predatory. I'm sticking with Amazon KDP and found independent editors through their network that were a far better use of my money. Author Learning Center have already contacted me and I now have an email chain but won't ever see the $50.00 again.

They need to take auto renewals out of their practices and request permission to renew instead of hijacking peoples' money. I doubt that will happen based on the complaints I see on the internet.

Xlibris pr whatever they're called, already left a bad taste in my mouth, now this Author Learning Center is a complete scam. My 30 days weren't even up when I cancelled and they stole 16 dollars from my account! Avoid both companies, at all costs.

They say they offer a free 30 day trial but then charge your account as soon as you cancel! I called to try and resolve the issue and they will not put any money back in my account. This company is a scam!